Frequently Asked Questions
Everything you need to know about your Loco Sportswear experience.
How long does shipping take for custom teamwear?
Custom teamwear orders typically take 4-6 weeks for production and delivery. Standard retail items are dispatched within 2-3 business days.
What is your return policy on performance gear?
We offer a 30-day return policy for unused retail products in original packaging. Please note that custom-made team uniforms cannot be returned unless they are faulty.
Do you offer bulk discounts for sports clubs?
Yes, Loco Sportswear provides tiered pricing for bulk orders. Contact our sales team with your quantity requirements for a personalized quote.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and offer interest-free installments through Afterpay for eligible orders.
How do I know which size to order?
We provide a comprehensive size guide on every product page. We recommend measuring a similar garment you own to ensure the best fit for our athletic-cut apparel.
Can I track my order once it has been shipped?
Absolutely. Once your order leaves our warehouse, you will receive an email notification with a tracking number and a link to monitor its progress.